Abbett Limited

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Shipping Policy

Shipping rates and services

At Abbett, we’re committed to delivering your lab-grown gemstone jewelry safely and swiftly, wherever you are. Our ethical, sustainable pieces are shipped with care, transforming raw craftsmanship into treasures that arrive at your door. Below, find details on our shipping rates, services, and policies.

Carrier and delivery times

All the orders are shipped from Hongkong facility via FedEx International Priority, with full insurance and tracking provided. Delivery times will be 5-7 business days.

Note 1: We required physical street addresses only (no P.O. boxes).

Note 2: Your package will require someone over the age of 21 sign for it for delivery. Please make sure that the address will have someone can sign for it.

Note 3: Delivery times are estimates and may vary due to holidays, weather, or customs delays for international transit.

Customs & duties

Recipients are responsible for any import duties, taxes, or custom charges imposed by your country.

Abbett has no control over local customs, and these additional costs are not included in the product or shipping price.

We recommend checking with your local customs office to estimate any fees before ordering.

International shipping

Order amount Shipping rate
Under $700 $70
Over $700 Free

We ship internationally to about 50 countries, including Canada, Australia, the UK, France, Germany, Switzerland, Italy, New Zealand, and many others. All international shipments are subject to the laws set forth by your country's Customs Department. Please note that Abbett has no control over customs/taxes for individual countries. If you are unsure how the customs process works in your country, please contact your Customs Department directly with any questions or concerns you may have about receiving your Abbett order.

International shipping destinations

Below is a table of countries and territories where Abbett ships its lab-grown gemstone jewelry.

  • Australia
  • Austria
  • Bahrain
  • Bahamas
  • Barbados
  • Belgium
  • Bermuda
  • Bonaire
  • Canada
  • Cayman Islands
  • Curacao
  • Cyprus
  • Denmark
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greenland
  • Guam
  • Ireland
  • Italy
  • Jamaica
  • Japan
  • Malaysia
  • Marshall Islands
  • Montserrat
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Puerto Rico
  • Qatar
  • Russia
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States
  • Hawaii, Alaska

Note: Customers are responsible for any customs fees, duties, or taxes, which vary by destination. Contact help@abbett.com to confirm shipping availability or inquire about additional destinations.

Loose Stone Orders

In-stock loose diamond and Lab-grown gemstone purchases typically ship within 3-5 business days of purchase.

Order Tracking

All orders will come with a tracking number once the order has shipped.

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...