Frequently Asked Questions.
All of our jewelry is handcrafted and made to order to your specifications, aside from ready-to-ship items. Once your order is received and processed, it will take 10-15 business days to craft the jewelry. Once completed, your order will ship via FedEx International Priority Air in approximately 5 to 7 days, depending on the destination country.
Ready-to-Ship items are pre-crafted and will ship the same business day with FedEx International Priority Air, Monday through Friday. Rings that need to be resized will require two days of additional processing time.
Loose Stones ship in approximately 5 business days from order.
We ship worldwide, especially to the US , Canada, UK, France, Germany, Switzerland, Italy, Australia, New Zealand, and many others.
Your jewelry will be delivered to you with the following items included:
- Jewelry box
- Non-toxic jewelry cleaner (Polishing cloths for international guests)
- Certified grading certificate *if applicable
- Copy of your order receipt and welcome information
Credit Cards: Visa, Master Card, American Express, and Discover.
Accounts: Amazon, PayPal, Apple Pay.
All online credit card transactions with abbett.com are secure.
We do not store credit card numbers.
We use a 128-bit encryption Secure Socket Layering (SSL), industry-standard encryption technology that ensures safe Internet transmission of your personal information.
If you realize you made a mistake on your order, please contact us as soon as possible at+852 84804924or emailsales@abbett.com to discuss your options. Please have your order number ready.
Conflict diamonds, according to the most common definition, are rough diamonds used to finance wars against governments. However, besides civil wars, diamond mining today is plagued by a range of shocking ethical abuses. These include violence by governments, child labor, extreme poverty, and environmental devastation.
Lab diamonds currently graded by GIA, and IGI are laser inscribed on the girdle with an identification number and/or a unique symbol. Laser inscriptions provide peace of mind when making a diamond purchase since they are an easy way to identify a diamond.
Only these marked IGI are certified by independent diamond grading labs, and have an inscription that matches the number on the laboratory certificate. Otherwise, they aren't.
Yes. Lab grown diamonds have the same physical, chemical, and optical characteristics as natural diamonds, as well as the same fire, scintillation, and sparkle. They are real diamonds. Lab grown diamonds are nearly impossible to differentiate from natural diamonds with the naked eye.
Yes, you will be responsible for paying the tariff by yourself.
